​

Shipping, Especial Orders and FAQ

• Free shipping for all print orders within Australia.

• Processing and printing time is between 2 to 8 days

• Shipping for Australia main locations between 7 to 20 days

• Perth deliveries, once orders are printed delivery can take up to 5 days.

• All canvas and paper prints are "Order To Print"

• All canvas and papers reproductions are printed in Australia

• We do not deliver to PO Boxes

• Once checkout process is completed we will not be liable for any loss of the order in transit. 

• For large and international deliveries please contact us before to purchase

• For original paintings, large canvas reproductions and other special orders we freight will be calculated in a separate invoice. We will try to search for the cheapest option to your destination and a safe handling option for the artwork. This apply for all locations within Australia and international order. Once the shipping  invoice is accepted and paid by you, we will send you all the details  from the postal or logistic company with the tracking options.

• For Perth orders, we use Australia Post and national and international shipping companies.

​

International Orders

• International orders can take up to a month. Please contact us for more details, as international fees can change for different country

• For International Orders please consult with your local Customs Office, the local fees that it might apply, once the artwork arrives to your destination. Charges applies differently for each country and normally they will send to you a notification with a Customs Department invoice.

• For international deliveries, we use international air freight shipping companies.

• Original canvases  and canvas reproductions will be sent  rolled in cardboard tubes. The canvas reproduction can be stretched by you local framer; this will minimize shipping costs. We recommend to use standard canvas stretching bars made by a professional framers; artists shops also supplies stretcher bars.  We do not have responsibility for any damage caused during the stretching process once the artwork reaches its destination.

Pick Up Local Orders

• At the moment we do not have local pick up option for small prints. They are sent by Australian Post for a low fee.

• Nidia's artist's studio is not open to the public and all sales occur online, during exhibition times, by email or phone request. We can only offer pick up for large heavy framed artworks, already sold and paid. 

​

Especial Orders

• Combined Shipping: if you order for an original painting and/or paper print and/or canvas print, we will made the best to deliver all the items in the same shipping order. Same applies for international orders.